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Artificial-intelligence transparency

Last updated July 11, 2026 · v. 2026-07-11

This is a courtesy translation. In the event of any discrepancy, the Italian version of the document prevails.

Ele is an artificial-intelligence system. This page provides the transparency information required by Regulation (EU) 2024/1689 (“AI Act”), in particular by Art. 50, and describes how we use AI responsibly.

1. You are interacting with an AI

Ele (Ele 4) is an automated assistant: responses are generated by artificial-intelligence models, not by human operators. This is also clearly indicated within the application.

2. Purpose and classification of the system

A general-purpose conversational assistant: it answers questions, drafts and summarizes text, analyzes files, generates images and supports productivity tasks.

Based on our assessment, Ele falls among Limited risk (transparency obligations, Art. 50) systems: it is not a high-risk system within the meaning of Annex III of the AI Act and does not carry out prohibited practices (Art. 5). Transparency obligations apply.

3. Models and providers

To generate responses and content, Ele relies on third-party models (conversational inference engine, multimodal models for image and document analysis, speech transcription, image generation). These are general-purpose AI (GPAI) models provided by third parties, which process your inputs only to return the requested response and are contractually bound not to use them to train their own models. The list of providers, with location and safeguards, is available on the Sub-processors page.

4. Data and training

We do not use your content to train AI models and inference providers are contractually bound not to do so. For the legal bases and data transfers see the Privacy Policy.

5. Limits and human oversight

AI outputs may be inaccurate, incomplete or out of date and do not constitute professional advice. Always stay in control: any content must be verified before any significant use. Ele does not make decisions with legal or significant effects on you solely automatically. You can reach a person at any time by writing to our contacts: you are never obliged to rely on the automated response alone.

6. Labeling of generated content (Art. 50)

Images generated by Ele are marked as AI-produced on two levels: a visible watermark embedded in the pixels (Ele’s symbol with the wording “Generated with AI”) and machine-readable metadata embedded in the file | an XMP packet with the international IPTC standard DigitalSourceType = trainedAlgorithmicMedia, recognized as an “AI-generated” marker. Do not circumvent or remove such markings, particularly for content that could be mistaken for real (deepfakes).

7. AI literacy (Art. 4)

We promote informed use of AI: we train our staff and provide information useful to understanding the system’s capabilities and limits. We encourage you to use Ele with a critical eye, especially for important decisions.

8. Reports and contacts

To report a problematic output, a possible malfunction or for any question about the use of AI you can write to hello@elestre.ai.